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hermaid

I designed hermaid’s resources platform and refreshed their brand identity in collaboration with other peers and external teams.

Two high-fidelity hermaid frames side by side: the HR guide listing for the corporate resources subsite, and the articles listing for the women's resources subsite with its symptom category filters.

Tools I used for this project

FigmaReactGhost CMSWebflowCanvaIllustratorPhotoshopSlackFigmaReactGhost CMSWebflowCanvaIllustratorPhotoshopSlackFigmaReactGhost CMSWebflowCanvaIllustratorPhotoshopSlack

Role

UI/UX designer

Timeline

Jul 2024 to Oct 2024

Team

MarketingLeadershipEngineeringDesign

Overview

hermaid is a German femtech company focused on menopause, perimenopause, and related women’s health issues.

As part of my work, I redesigned their Resources page and created high-fidelity Figma screens ready for the development team. I also refreshed the brand identity with a London-based designer.

Here is how hermaid's resource page looked before, and what it lacked in terms of design:

The hermaid resources page before the redesign, showing 6 numbered problems: non-functional resource filters, outdated colours, unclear hierarchy between article types, a limited number of articles shown, a personal stories section lacking context, and unresponsive layout in some sections.

The challenge

While I worked on the hermaid project, I faced and overcame the following 4 challenges:

Tight deadline for Resources pages

Building all high-fidelity frames for the Resources subsite in a short time period, to be reviewed by Head of Design and IT.

Navigating through multiple files

Reviewing multiple Figma files while collaborating with another designer to refresh hermaid's brand identity was demanding.

Working in parallel with other tasks

Identifying website improvements on Webflow while working in parallel on the Resources pages.

Finding the right balance

Finding the perfect balance for the investor pitch deck slides, based on the new brand identity built.

Two audiences, one platform

hermaid has 2 distinct audiences, so its content had to split and serve both.

The platform had to make both journeys clear and help users navigate to their desired content.

Corporate audience

Professional resources helped employers support women’s health and position the app as an employee benefit.

Pages designed

OverviewHR guidesHR articlesEventsMedia & Press
Corporate resources experience across desktop and mobile, showing HR guides, articles, stories, events, and media pages.

Individual audience

Lacking the vocabulary or a diagnosis, individuals needed searchable resources organized by symptom.

Pages designed

OverviewArticlesStoriesEventsMedia & Press
Women’s resources experience across desktop and mobile, showing the overview, articles, stories, events, and media pages.

User flow and information architecture

While the main website was built in Webflow, the Resources page was planned as a React subsite connected to a headless CMS tool called Ghost.

The flow began on the Webflow website. From the Resources menu, visitors enter the React subsite and land on the Corporate & HR overview.

The React subsite has its own menu and toggle for switching between audiences and content, while Ghost lets marketing update it easily.

The user flow below maps the path from the homepage to the Resources pages:

User flow from the homepage through the menu to Corporate Resources, with paths through HR Guides, HR Articles, Events, and Media and Press, plus an audience toggle to Women’s Resources, Articles, and Stories.

Design delivery

High-fidelity frames were designed for every key page and content format, then handed over to an external IT company called Thaumatic to build the subsite.

Switch the tabs below for more context:

1 Figma file with 24 frames for web and mobile was delivered to Thaumatic, with notes and detailed instructions for the building phase.

The handoff file open in Figma, with the frames grouped into an HR view and a Women view, and a note card sitting beside almost every frame.

Brand identity

Beyond the UI/UX redesign, I collaborated with Qianqian Lin, a visual identity designer, to refresh hermaid’s brand identity.

The following brand assets were defined and set up in Canva for the marketing team to use.

Colour palette & fonts

Defined hermaid’s colour scheme, typography and spacing.

Brand guidelines

Do’s and don’ts for colour combinations, logo use, and more.

Social templates

Created Canva-ready LinkedIn social templates.

Take a look below at the brand identity and final results:

Pages from hermaid's brand guidelines, showing the colour palette with named swatches and hex values, colour combinations, and the body typeface.

Instagram post examples with the new identity

Instagram post asking employers whether they are ready to support their team, over a photo of a smiling woman, with the line about navigating menopause at work with hermaid.

LinkedIn event covers with the new identity

LinkedIn event cover for a live Q and A session, Ask the experts: women's health edition, with the date, a short description and 2 speaker portraits.

Additional work

My work extended beyond the Resources pages and brand identity. Click the accordion below to explore more.

Beyond handoff and blockers

After design handoff, I stayed involved to support the development team:

  • I joined development calls to clarify the website, journeys, and behaviour.
  • I added Figma notes, answered comments, and aligned final steps with the Head of Design.

The main blocker

Only the initial staging site was complete when my collaboration ended. Delays at Thaumatic left more to build.

The subsite went live after handoff and was later narrowed, so its journey and page locations differ from the map above.

Check the corporate overview as it stands today (opens in a new tab):

The most recent live design of the hermaid resources page, with a heading on essential HR kits and wellness guides, and rows for HR Guides and HR Articles each pairing a short description and a button with a photo.

Impacts

Close teamwork created the highest impact on delivery, but its reach went well beyond that too.

0 Delivered web and mobile frames

Leadership and Thaumatic IT received all necessary frames, with notes explaining behaviour and the journey

01 / 04

Reflections

hermaid showed me how important information architecture is for a resources page, especially in the medical field.

01

1 user flow, 2 audiences

With 2 audiences and 6 content types, the hard part was mapping a clear user flow and making information easy to find.

02

Cut to the essentials

Tight deadlines can feel stressful. The key is knowing when to stop adding features or content and focus on the essentials.

03

Plan the handover

Even under tight deadlines, your work still depends on others. Clear notes and follow-up meetings help resolve what remains unclear.

hermaid is still growing as a product. Its Webflow website has changed significantly since 2024, and its content continues to evolve.

Explore more case studies

Take a look at the other projects I worked on so far.

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